Faq

Frequently Asked Questions

Organic, sensual and sculptural in form, Elsa Peretti’s designs are as modern today as ever.

Shipping


Yes, AryaJewells provides secure and reliable shipping across all major cities and towns in India.

Orders are usually delivered within 3–7 business days, depending on your location and product availability.

We offer free shipping on selected orders and promotions. Shipping charges, if applicable, are shown at checkout.

Once your order is dispatched, you will receive a tracking link via SMS or email to monitor your shipment.

Yes, all jewellery is packed in tamper-proof, secure packaging to ensure complete safety during transit.

Express delivery may be available in selected cities. Please contact our support team for availability.

Address changes can be requested before dispatch by contacting customer support.

Currently, AryaJewells ships only within India. International shipping will be introduced soon.

In rare cases of delay, our support team will proactively update you with the revised delivery timeline.

Payment

We accept UPI, debit cards, credit cards, net banking, and select digital wallets.

COD availability depends on the product and location. Eligible items will show COD at checkout.

Yes, all transactions are processed through encrypted and secure payment gateways.


Yes, customers can visit our physical store to complete payments for selected orders.

EMI options are available on selected credit cards, subject to bank terms and conditions.

Yes, a digital invoice is shared via email and a physical invoice is included with your order.

Orders & Returns

You can place an order through our website or by visiting our physical jewellery store.

Orders can be cancelled before dispatch. Custom or made-to-order jewellery cannot be cancelled.


You will receive an order confirmation message and email once your order is successfully placed.

 


Returns are accepted only for damaged or incorrect products, subject to our return policy.


Customers must notify us within 24 hours of delivery along with images or videos of the issue.

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Organic, sensual and sculptural in form, Elsa Peretti’s designs are as modern today as ever.
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